How does it work?

If we don't have the size of a model you want in stock, don't worry, you can reserve it by making a purchase on our website, and we will start manufacturing it.

Our manufacturing process works in order of arrival, once you place your order on the website, we will start manufacturing your footwear as soon as possible. Normally it usually takes 1 to 3 weeks, but in periods of high demand the process can take a little longer.

Remember that you will not be able to cancel your order during the manufacturing process, since your order is a factory order. When it arrives, if you don't like it or it doesn't fit you well, you can return it following the return conditions that we tell you here

If you have questions about the status of your PRE-ORDER order, you can write to us at info@cuchy.es or by WhatsApp at +34 611 656 352. and we will inform you of the status of your PRE-ORDER

How do I know if a product is in PRE-ORDER?

When you select a size of your product that you want, just below the buy button you will see a message that notifies you if you are buying a PRE-ORDER product

Likewise, when you add a product to the cart in the purchase summary, it will also indicate that you are buying a PRE-ORDER product.

You already know how it works, now do not hesitate and reserve your size if it is not available and we will get to work :)

If this notice does not appear when you are buying, don't worry, we will send it to you in less than 48 hours ;)

To enjoy!